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How 10bet Handles Your Personal Data

At 10bet, we are clear about what personal data we collect from your account, how we use it, and who we share it with — so you can…

Data collected with your consentUPI & Paytm transaction privacyYour right to access or deleteEncrypted account storageIndia-specific data handling

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What This Policy Covers and Where It Applies

10bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out the categories of personal data 10bet collects when you open an account, make a deposit through UPI, Paytm or PhonePe, or contact our support team. We collect your name, email address, registered mobile number, payment method identifiers and device information to

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process transactions and keep your account secure. Data is processed in accordance with applicable law in the jurisdictions where we operate, and access to our platform is available only where local law permits. We do not sell your personal data to third parties for their own
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marketing purposes. Where we engage data processors — such as payment gateway partners handling UPI and PhonePe transactions — those processors are contractually bound to handle your data securely and solely for the purpose of completing your requested transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you want to access the personal data we hold about you, request a correction, or ask us to delete your account data, our dedicated privacy…

HOW WE PROTECT YOUR DATA

Security, Retention and Your Account Rights

We apply layered security measures across every part of your account — from the moment you register to every UPI deposit and withdrawal request you submit.

Encrypted Storage

All personal data held on your account — including payment method references for UPI and Paytm — is stored using…

Cookie Controls

We use cookies to keep your session active, remember your preferences and measure how pages perform.

Data Retention Policy

Account data is kept for as long as your account remains active and for a further period required by applicable…

Third-Party Processors

Payment processors handling PhonePe, Paytm and UPI transactions receive only the data required to complete your deposit or withdrawal.

Access and Correction Rights

You have the right to request a copy of all personal data we hold about you, and to ask us…

Right to Deletion

You can request that we delete your personal data where no legal obligation requires us to keep it.

Common Questions About Your Data at 10bet

We have put together answers to the questions our account holders ask most frequently about how their personal data is handled, how long we keep it, and what you can do if you want to change or remove the information we hold about you.

We collect your name, date of birth, email address, mobile number, and the payment method details you provide — such as your UPI ID or Paytm-linked number — along with your device type and IP address at the time of registration.

Transaction references from UPI, Paytm and PhonePe are stored in encrypted form and are accessible only to our payments and compliance teams. We never store full bank account credentials; only the reference identifiers provided by the payment gateway are retained.

Yes. Submit a subject access request via our privacy email or through live chat, including your registered email address for identity verification. We will send you a full data export within 30 days of confirming your identity.

We retain your data for the period required by applicable law following account closure, typically for legal, financial and anti-fraud compliance purposes. After that retention period ends, your data is securely deleted or anonymised.

We share data only with processors who help us deliver our service — such as payment gateways processing your UPI or PhonePe deposits. These parties are contractually prohibited from using your data for any purpose beyond completing your transaction.

Contact our privacy team through the live chat on your account dashboard or by emailing our privacy inbox. State whether you are requesting a correction or full deletion, and we will acknowledge your request within 72 hours and resolve it within 30 days.

We use essential cookies to keep your session running and optional analytics cookies to improve page performance. You can disable non-essential cookies through your browser settings at any time without affecting your ability to log in or make deposits.

How 10bet Handles Your Personal Data

Reach Our Data Team Directly

Security, Retention and Your Account Rights

Encrypted Storage

Cookie Controls

Data Retention Policy

Third-Party Processors

Access and Correction Rights

Right to Deletion

Common Questions About Your Data at 10bet

01 What personal data does 10bet collect when I open an account?

02 How is my UPI or Paytm transaction data stored?

03 Can I request a copy of the data 10bet holds about my account?

04 How long does 10bet keep my personal data after I close my account?

05 Does 10bet share my personal data with third parties?

06 How do I request that my personal data be corrected or deleted?

07 Does 10bet use cookies, and can I turn them off?

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